Refund and Cancellation Policy

1. General Policy

All sales of products and services offered by Chir Sarathi Technologies LLP are final, non-refundable, non-transferable, and cannot be cancelled once purchased.

By completing a purchase, you acknowledge and accept that:

• Your purchase is final and binding
• No refunds will be issued for change of mind
• Products and services cannot be transferred to another person or entity
• Cancellations will not be accepted after payment is processed

2. Exceptions: Failure to Deliver

The only exception to our no-refund policy is in the event of a total failure in delivering the product or service by Chir Sarathi Technologies LLP.

A "total failure" is defined as:

• Complete inability to deliver the purchased product or service
• Technical or operational failure on our part that prevents fulfillment
• Circumstances where delivery is deemed impossible by us

In such cases, customers will be eligible for a full refund of the amount paid.

3. Refund Processing

If your refund request qualifies under the "total failure to deliver" exception:

• Processing Time: We will process the refund on the same day we confirm the failure to deliver
• Refund Method: Refunds will be issued to the original payment method used during purchase
• Receipt Timeline: The time it takes for the refund to appear in your account depends on your payment provider's processing time. We expect refunds to be received within a maximum of 15 days from the date of processing

4. Non-Refundable Scenarios

Refunds will NOT be provided in the following circumstances:

• Change of mind after purchase
• Partial consumption or use of digital products, courses, or subscription services
• Failure to access services due to user error or technical issues on your end
• Dissatisfaction with the content or quality of services (except total failure to deliver)
• Violation of our Terms and Conditions resulting in service termination

5. Cancellation Policy

Once payment is processed and a purchase is confirmed, cancellations are not permitted. All sales are final.

We encourage customers to carefully review product or service details before completing a purchase.

6. Subscription Services

For subscription-based services (newsletters, courses, etc.):

• You may cancel your subscription at any time to prevent future billing
• No refunds will be issued for the current billing period or any past periods
• Cancellation will take effect at the end of the current billing cycle

7. How to Request a Refund

If you believe you qualify for a refund due to total failure to deliver, please contact us with the following information:

• Your full name and contact information
• Order/Transaction ID
• Detailed description of the delivery failure
• Date of purchase

Our team will review your request and respond within 3-5 business days.

8. Contact Us

For any questions or concerns regarding refunds, cancellations, or transfers, please reach out to us:

Email: kkrishnakrr@gmail.com

Registered Address:
Chir Sarathi Technologies LLP
#13, Sai Road, Bhoganahalli, Bellandur
Bangalore, Karnataka - 560103, India